Privacy Policy

1. Information We Collect

When you contact us or use our services, we may collect the following:

• Name
• Phone number
• Email address
• Service address
• Information you submit through our contact forms
• Communications you share with us by phone
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

We collect information in the following ways:

• Through contact forms submitted on our website
• Through phone calls with you
• Automatically, through analytics tracking when you use our website

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide quotes and schedule services
• Provide customer support
• Improve the performance of our website

4. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow, GoHighLevel, and Google Analytics. These providers are required to safeguard the data they handle on our behalf.

5. Cookies & Analytics

We use Google Analytics to understand how visitors interact with our website, which helps us improve its performance. Cookies are used for essential or analytics purposes only. We do not use advertising cookies or cross-site remarketing.

6. Data Security

We use reasonable safeguards to protect the information we collect. However, no system or method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to comply with applicable law.

8. Your Privacy Rights

You may request to access, correct, or delete the personal information we hold about you, where legally permitted. To make a request, contact us using the information below.

Florida's consumer privacy law, the Florida Digital Bill of Rights, took effect on July 1, 2024, but it applies only to businesses with more than $1 billion in annual global revenue that also meet additional criteria. As a small, family-owned business, we fall below those thresholds, so the Florida Digital Bill of Rights does not apply to us. We honor the access, correction, and deletion requests described above as a matter of good practice regardless.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

Perfect Bathrooms and Restorations
Email: info@perfectbathresto.com
Phone: (904) 328-3488